Shipping policy
MOVE & GROW CO.™ Shipping Policy
Last updated: September 28, 2026
Where we ship
At launch, MOVE & GROW CO.™ ships to the contiguous United States and Washington, DC. We do not currently ship to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Shipping rate
Standard U.S. Shipping is a flat $7.95 per order. Free shipping and express shipping are not offered at launch.
Processing time
Orders are generally processed within 1–2 business days. Business days do not include weekends or federal holidays.
Transit time
After fulfillment, standard transit is estimated at approximately 3–5 business days. Delivery dates are estimates and may be affected by carrier delays, weather, holidays, or other events outside our control.
Tracking
When your order ships, Shopify will send a shipping-confirmation email with available tracking information. Carrier-supported out-for-delivery and delivery updates may also be sent.
Address changes
Please review your shipping address carefully before placing your order. If you notice an error, contact hello@moveandgrowco.com as soon as possible. We cannot guarantee an address can be changed after an order has entered fulfillment.
Delayed, missing, damaged, or incorrect orders
If your package is significantly delayed, appears lost, arrives damaged, or contains an incorrect item, contact hello@moveandgrowco.com as soon as possible with your order number and a description of the issue. Photos may be requested for damaged or incorrect orders. MOVE & GROW CO.™ will cover return shipping for damaged or incorrect orders when a return is required.
Returns
Do not send a return without approval. Please review our Return and Refund Policy and contact hello@moveandgrowco.com for return authorization and instructions. The approved return address is provided privately and does not need to appear on the public website.
Contact
Questions about shipping may be sent to hello@moveandgrowco.com. We aim to respond within two business days.